Privacy Policy

1. Introduction

Oasis Beauty Spa & Aesthetics (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at oasisburnedale.com, create an account, or use our services. By using our website, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of personal information:

• •Account Information: Full name, email address, cellphone number, and WhatsApp number when you create an account.
• •Authentication Data: Login credentials and OAuth tokens when you sign in via Google or email/password.
• •Booking Information: Service selections, appointment dates, times, booking history, and preferences.
• •Usage Data: Pages visited, browser type, device information, and IP address collected automatically through cookies and similar technologies.

3. How We Use Your Information

• •To create and manage your account.
• •To process and confirm your bookings and appointments.
• •To personalise your experience with recent service selections and preferences.
• •To communicate with you regarding your appointments, account, and any promotions or updates (with your consent).
• •To improve our website, services, and customer experience.
• •To comply with legal obligations under South African law, including the Protection of Personal Information Act (POPIA).

4. Data Storage & Security

Your personal information is stored securely using Supabase, a trusted cloud platform with bank-level encryption. We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction. Access to personal data is restricted to authorised personnel only.

5. Third-Party Services

We may use third-party services such as Google OAuth for authentication, Vercel for hosting, and Supabase for data storage. These services have their own privacy policies, and we encourage you to review them. We do not sell, trade, or rent your personal information to third parties for marketing purposes.

6. Cookies

Our website uses cookies to maintain your session and provide a personalised experience. These are essential cookies required for authentication and site functionality. You can control cookies through your browser settings, but disabling them may affect your ability to use certain features of our website.

7. Your Rights Under POPIA

Under the Protection of Personal Information Act (POPIA), you have the right to:

• •Request access to your personal information.
• •Request correction of inaccurate information.
• •Request deletion of your personal information.
• •Object to the processing of your personal information.
• •Withdraw consent for marketing communications at any time.

To exercise any of these rights, please contact us using the details below.

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. If you close your account, we will delete or anonymise your personal data within a reasonable time, unless retention is required by law.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Oasis Beauty Spa & Aesthetics

Umhlali, Burnedale Farm, 1 Old Main Rd, Ballito, KwaZulu-Natal 4420, South Africa

Email: info@oasisburnedale.com

Phone: +27 79 519 9583

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